SITS – THE SERVICE DESK & IT SUPPORT SHOW 2027

Description

SITS is the UK's premier event dedicated to the IT Service Management (ITSM) and technical support community. For over 25 years, it has served as the central hub for IT professionals to explore the latest tools, strategies, and technologies driving the industry. The event features a comprehensive exhibition floor showcasing cutting-edge software solutions, alongside an extensive world-class seminar program. Attendees gather to network with peers, solve complex service delivery challenges, and gain insights into emerging trends such as AI-driven support, automation, and digital transformation. It is an essential date for those looking to enhance their service desk operations and professional development.

Exhibits

Over 60 leading vendors showcasing ITSM software, AI chatbots, automation tools, asset management, and remote support technologies.

Activities

Over 60 educational sessions including keynote presentations, practical workshops, panel discussions, and dedicated networking breakfast sessions.

Speakers

Industry thought leaders, senior ITSM consultants, and IT directors from major global brands sharing case studies and strategic advice.

Demos

Live software demonstrations at exhibitor stands and 'Hot Topic' roundtables focusing on real-world tool implementation and troubleshooting.

Accessibility

The event is held at ExCeL London. From London City Airport, take the DLR to Custom House. From Heathrow, take the Elizabeth Line directly to Custom House station. Driving via the A13 or A406 is possible, with on-site parking available for a fee.

Exhibitor Count

60

Expected Attendance

3000

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