CALL & CONTACT CENTRE EXPO 2026

Description

Call & Contact Centre Expo is the United Kingdom's leading event dedicated to the customer engagement industry. It showcases the latest technological advancements and strategies designed to enhance customer experience, improve employee engagement, and optimize operational efficiency. The event brings together thousands of professionals from across the globe to explore the future of communication, including AI-driven solutions, omnichannel strategies, and cloud-based contact center platforms. Attendees can benefit from educational seminars, networking opportunities, and a comprehensive exhibition floor featuring the industry's most influential suppliers and innovators.

Exhibits

Over 400 exhibitors showcasing CRM software, AI chatbots, cloud communications, headsets, workforce management tools, and data analytics platforms.

Activities

Keynote presentations, panel discussions, interactive workshops, networking sessions, and the prestigious industry awards ceremony.

Speakers

Industry leaders from global brands, technology experts, and customer experience specialists sharing insights on digital transformation and CX trends.

Demos

Live product demonstrations of the latest contact center software, hardware innovations, and automated customer service solutions.

Accessibility

Located at ExCeL London. From London City Airport, take the DLR to Custom House. From Heathrow, take the Elizabeth Line directly to Custom House. Driving via A13 or A406 is possible with onsite parking.

Exhibitor Count

400

Expected Attendance

15000

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