Edition 2025

CX NEXT WORLD EVENT - PHILIPPINES 2025

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Past edition

Escom Events
mike.li@escom-events.com
Date of the event
01 Sep 2025
Edsa Shangri-La, Manila
1 Garden Way, Ortigas Center, Mandaluyong City, Philippines
Frequency
Annual

About the Event

Description

CX Next World Event Philippines is a premier forum dedicated to customer-driven business strategies and the evolution of customer experience. The 2025 edition focuses on the transformative power of Artificial Intelligence in shaping consumer interactions. The event brings together industry leaders to discuss creating long-term brand loyalty through innovative engagement models, digital transformation, and the integration of cutting-edge technology into service delivery. Attendees explore how to empower teams and leverage data analytics to stay competitive in a rapidly evolving global market.

Exhibits

Showcase of AI-driven CRM platforms, omnichannel communication tools, data analytics software, and automated customer support solutions.

Activities

Keynote presentations, interactive panel discussions, networking sessions, and strategy-focused workshops on AI integration.

Speakers

Chief Experience Officers (CXOs), digital transformation leaders, AI specialists, and marketing heads from top Asian and global firms.

Demos

Live demonstrations of generative AI chatbots, predictive customer behavior modeling, and personalized marketing automation tools.

Accessibility

From Ninoy Aquino International Airport (NAIA), take a taxi or ride-sharing service to the central business district (Makati or BGC). Public transport via the MRT-3 or premium point-to-point (P2P) buses is also available.

Exhibitor Count

30

Expected Attendance

300

Location

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